Shipping & Returns

RETURN POLICY

Customer satisfaction is very important to us, please read the following guidelines before submitting a return. If you need to cancel your order before it ships please email us at valomarket@gmail.com or call us at (347) 514-9079 and reference your order number. Please have your order number ready when calling.

Please Ship To:
Valo Market
2000 Cabot Blvd. West
Suite # 100
Langhorne, PA 19047

Damaged / Defective Item(s)- Please call us at (347) 514-9079 within 21 days if the item/s are damaged in transit so we can further assist you. For defective items, please contact us within 30 days. For defective items after 30 days please contact the manufacturer directly to submit a warranty claim.

Changed your Mind- You have 30 days to submit a return online with our easy returns tool below. Items must be in their original condition including manufacturer packaging, manuals & components to warrant a refund minus the original shipping charges.

Product Exchanges- Simply call us at (347) 514-9079 within 30 days so we can assist you. Item/s being exchanged must be in their original condition including manufacturer packaging, manuals & components.

DELIVERY TIMES

Continental United States Shipping:
Ground Shipping - (2-7 business days) 
Express Shipping - (2-4 business days)

Low Price Guarantee:
Shop with confidence at Valo Market with our low price guarantee. Simply call us at (347) 514-9079 with the competitor website and model number prior to placing your order and we will beat the total price for you! We reserve the right to refuse requests that cannot be verified or appear to be misrepresented or fraudulent. We reserve the right to modify the terms of our Low Price Guarantee without notice.

Low Price Guarantee Guidelines: 
1. New items only. 
2. Price adjustments will be honored for online stores only. 
3. Total price of the item including taxes, handling, shipping and any additional charges.